Data protection

Privacy Policy

This page explains how we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and French data protection rules.

Data controller

Emeraude Jardins

Address: 10 Chemin du Castellaras, 06130 Plascassier – Grasse, France.

Email: contact@emeraude-jardins.fr

Phone: +33 (0) 6 23 42 50 62 / +33 (0) 6 19 25 03 45

Data collected

As part of our commercial relationship, we may collect the following data:

  • Identity and contact data (name, email, phone number, address).
  • Information related to your request (service type, project location, technical constraints).
  • Browsing data strictly necessary for website operation.

Purposes of processing

  • Respond to contact and quote requests.
  • Manage customer relationships and service follow-up.
  • Comply with legal, accounting and tax obligations.

Legal bases

  • Pre-contractual steps at your request (GDPR Article 6(1)(b)).
  • Performance of a contract (GDPR Article 6(1)(b)).
  • Legal obligations (GDPR Article 6(1)(c)).
  • Legitimate interest for website security and legal defense (GDPR Article 6(1)(f)).

Retention periods

Your data is stored for a period proportionate to each purpose. Data related to the business relationship is kept for the contract duration and then archived according to applicable legal retention periods in France (especially accounting obligations).

Data recipients

Data is only accessible to authorized Emeraude Jardins staff and, when required, to technical processors (hosting, maintenance) acting under our instructions and confidentiality obligations.

Your rights

Under GDPR, you have the following rights:

  • Right of access, rectification and erasure.
  • Right to restriction and objection to processing.
  • Right to data portability where applicable.
  • Right to set directives on your data after death (French law).
  • Right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The website may use technical cookies required for proper operation. If analytics or third-party cookies are added, an information and consent mechanism will be implemented in line with CNIL guidance.

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

Updates

Last update: March 20, 2026. This policy may be updated to reflect legal or technical changes.